Return & Refund Policy

Return period:

Unopened products: within 30 days

Opened products: within 14 days (must maintain more than 70% capacity)

Return conditions:

Products must be kept in original packaging

Original order number is provided

Return reason must be attached

Refund method:

Unopened products: full refund

Opened products: 80% refund

Quality issues: full refund + reissue

Return process:

Contact customer service to obtain return authorization

Send the product to the designated address

Processing within 3 working days after receipt

Inapplicable return situations:

Products that have been used for more than 30% of the capacity

Special promotional products

Products that exceed the return period

Return shipping:

Quality issues: we bear

Unreasonable returns: customers bear

Exchange policy:

Supports exchange of the same product

Free shipping for exchange

Must be issued within 5 working days after receiving the return

Note: All returns must be sent by trackable mail, and it is recommended to keep the mailing receipt. batteriesaccessoires.com reserves the final right of interpretation of this policy.